BWL Knowledge Base Manager v1.1.6


Demo: https://codecanyon.net/item/bwl-knowledge-base-manager/7972812

BWL Knowledge Base Manager
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Built a self-service support system within few min & optimize support time to reply customer queries by using BWL Knowledge base WordPress plugin.

BWL Knowledge Base Manager is an ultimate WordPress plugin comes with lots of unique and flexible features to create unlimited number of Knowledge Base question and answers for your website content. Modal based & Ajax Powered Sticky Search feature gives you the best search experiences to find their question answers quickly.

It has a visual Shortcode Editor panel that provide you all kinds of options to insert shortcode in tinymce editor. Four Built-in widgets allows you to display Knowledge base categories, Knowledge base topics, latest/top up voted/top down voted/popular knowledge base in sidebar area.

Key Features of Knowledge Base Manager

Zero configuration requirement:

Plugin comes with almost zero configuration requirement feature. Just upload, install and activate the plugin and you’re ready to go.

Unlimited Knowledge Base Question & Answers:

Plugin allows you to create unlimited number of KB items and classify them in to categories and tags. Plugin uses WordPress Custom Post Type system to create & store KB posts. So, It’s super easy to manage KB posts from WordPress admin panel. You can set custom icon for KB posts. As well as you can set custom icon for each category and tag item.

Unique Ajax based KB Search Option:

Plugin provide you a great option to search your required KB items from all KB list. No more page reloading to get search result. Once search query found the result you will able to select the post title from search list and plugin will take you to the KB details page. We tried to make our search query efficient to get fast search results.

Responsive Grid System(Two/Three/Four Columns Layout):

Plugin comes with built-in responsive grid system, which ensure you to display you’re content properly in mobile devices. Plugin also working find with Bootstrap Grid system.

Animated Tab to Display Popular/Featured/Recent KB Posts:

Tabify KB is one of the most unique and important feature of KB plugin. Now, you can display Popular, featured and Recent Kb Posts in small area of your site. Tab is responsive and working fine with any WordPress theme.

Like/Dislike KB Option With Colorful Statistics Bar:

Users can submit their opinion on your KB content. You can easily track their like/dislike counts from plugin option panel.

Feedback Panel For Disliked KB Post:

Plugin display a custom feedback box if any user submit a dislike vote. This way you can get an idea why user dislike KB content and will able to change KB content according to user demand.

Related KB Posts in Single KB Page:

Plugin automatically add a Related KB Posts section after single KB content. You can enable/disable this option from admin panel.

Display KB Meta Info:

Each KB post display post author name, category, tag , no of views and post date information. Plugin also display last edited date of each KB. You can show/hide each meta information from plugin option panel.

Extensive Option Panel For Customization:

Plugin comes with huge customization feature that allows you to control each and every feature of plugin. You can customize KB themes, select KB heading fonts, manage KB single page contents, handle RTL mode, show/hide external KB submission form, manage to display KB modal window and many more.

Custom CSS panel:

< p> If you need to add custom CSS code, you don’t need to add code directly to Plugin core stylesheet file. Plugin provide custom CSS editor in option panel, where you can easily add your custom CSS codes and it will store in Database. So, for future updates you will never lose your custom codes. It’s safe and the best way to add custom CSS code in to a plugin.

Unlimited File Attachment:

You can upload and attach unlimited no of files with each KB posts. It will help your users to get their downloadable content easily with KB item.

Quick & Bulk Edit:

Using quick and bulk edit you can easily reset old vote counts. You can reset single post votes using quick edit and bulk edit allows you to reset multiple post vote counts.

Table of Content (TOC):

Plugin automatically create table of content based on your knowledge base post content. You can turn on/off automatic table of content generate feature from plugin option panel.

Password Protected Knowledge Base Post:

You can restrict KB posts access using password and allowed only for group of users.

Email Notification for KB Questions:

Administrator will get notification email when user submit a new KB question or submit a feedback on KB content. Administrator can notify users when their question got approved.

Drag & Drop KB Sort:

From admin panel, administrator can easily sort KB items using drag and drop feature.

Custom Knowledge Base Widgets:

Plugin comes with built-in widget options which allows you to display Top Up Voted/Top Down Voted/Recent/ Popular/Featured KB in side bar areas.

Custom Knowledge Base Columns:

You can easily view no of like/dislike/feedback for each KB Question from admin panel.

Custom Permalink Setup.

For better SEO, you can set custom slug for Knowledge Base single page, Knowledge Base categories and Knowledge Base tags. You will get option to set custom slug in plugin option panel.

Visual Shortcode Editor:

You can easily integrate Knowledge Base items inside of any page or post using shortcode. Available shortcodes listed in below-

  • Show AJAX Search Form: [bkb_search /]
  • Show Knowledge Base By Category:
    [bkb_category categories=”introduction,copyright,license,misc”/]
  • Show Knowledge Base By Category in 1 column:
    [bkb_category categories=”requirements,affiliate” cols=”1” /]
  • Show Knowledge Base By Category in 2 columns:
    [bkb_category categories=”introduction,resources,misc” cols=”2” /]
  • Show Knowledge Base By Category in 3 columns:
    [bkb_category categories=”introduction,copyright,license,misc” cols=”3” /]
  • Show Knowledge Base By Tags:
    [bkb_tags tags=”how-to,what,copyright-2,tips”/]
  • Show Knowledge Base By Tags in 1 column:
    [bkb_tags tags=”how-to,what,copyright-2,tips” cols=”1” /]
  • Show Knowledge Base By Tags in 2 column:
    [bkb_tags tags=”how-to,what,copyright-2,tips” cols=”2” /]
  • Show Knowledge Base By Tags in 3 column:
    [bkb_tags tags=”how-to,what,copyright-2,tips” cols=”3” /]
  • Show 5 Knowledge Base From Each Category (SET LIMIT):
    [bkb_category limit=’5’]
  • Show 5 Knowledge Base From Each Tags (SET LIMIT):
    [bkb_category limit=’5’]
  • Show Ask Question Modal link:
    [bkb_ask_form]
  • Show Knowledge Base Ask A Question Form:
    [bkb_ques_form inline=1 /]

RTL Support:

Plugin provide awesome support for Arabic language. You just need to turn on RTL support option from admin panel, plugin automatically adjust its content to right side.

Ready For Localization & WPML Supported:

“BWL Knowledge Base Manager” offers cool translation feature. So, you can easily add this plugin any kind of website. Inside of plugin “lang” folder you will get a file named “en_EN.po” file. To edit this file you need to install “poedit” software in your computer.

Tested Up to Latest WordPress Version:

We always keep our plugin up to date. So, we can make sure plugin always work with latest WordPress version and If you got any issue just let us know, we will deal with that.

Automatic Update Notification:

When we released new version plugin will display an update notification message in your site admin area. We also provide details change log information with update notification.

6 Months Premium Support:

Plugin comes with 6 month premium support directly from developer and life time free update feature. I?m always here to provide quality support for the buyers.

– BWL Knowledge Base Manager Installation

– How To Add Categories & Tags of Knowledgebase

– How to Add a New Knowledge Base Item

– How To Solve Knowledgebase Single Post 404 issue

– Knowledge Base Home Layout 01

– Knowledge Base Home Layout 02

– Knowledge Base Home Layout 03

– Knowledge Base Home Layout 04

– Knowledge Base Home Layout 05

– How To Insert Knowledge Base Search Box

 2016, December, 20 - v 1.1.6
- Fixed conflict between Awesome support & KB Plugin.
- Fixed conflict between WooCommerce Order Table List & KB Plugin.
- Added option to Load JS and CSS code where it's actually required.
- Added option to Search keywords in KB title.
- Added option to Limit No of search results.
- Added Table of Content Widget.
- Improved Plugin Performance.
- Improved Language File.
- Improved Documentation. 

About The Author

xenioushk

Welcome To My Profile Hello ! This is Mahbub Alam Khan, Lead developer of BlueWindLab. I create WordPress Plugin, jQuery Plugin and Custom Web Applications for Codecanyon. If you want, you can follow me across Envato marketplaces or on Twitter to get quick updates of my current and upcoming products. All products come with Premium 6 Months Support feature. After purchasing any product of mine from CodeCanyon marketplace, you can always able to access those from your downloads page. I always try to release 1-2 updates of my product every month based on new ideas and customer feedback. So, If you want, you can subscribe email to get notified about updates. All Updates are always free to download. If you face any kind of issue regarding my product then please contact with me from my profile page. After getting your email, I usually reply within 24-48 hours. But, during week-end(Sunday UTC+6 ), it can take a bit more time to reply. Support doesn’t mean any kind of customization. Support question example : “Display an error message in line no 124. Can you please solve the issue?” – Customization question example : “Can you add this feature to your product?” Only support questions sent from my profile page will be answered. Make sure you’re using the latest version of the product. Make sure you have read the documentation file properly and follow the instruction. Make sure you did not customize(add/edit/delete) any code before sending support request. Please be descriptive when you send me an email. I do custom work only for my plugin. I do charge $40/hr. If you need any customization, feel free to send me your requirements via my profile page. Thank You

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