Knowledge Base v2.1.5 | Helpdesk | Wiki WordPress Plugin


Last Update
High Resolution No
Compatible Browsers IE9, IE10, IE11, Firefox, Safari, Opera, Chrome, Edge
Files Included JavaScript JS, HTML, CSS, PHP
Software Version WordPress 4.5, WordPress 4.4.2, WordPress 4.4.1, WordPress 4.4, WordPress 4.3.1, WordPress 4.3, WordPress 4.2, WordPress 4.1, WordPress 4.0
Tags customer support, drag & drop, help center, help desk, helpdesk, kb plugin, knowledge base, responsive, support, support desk, support knowledge base, voting, wiki, wiki plugin

Knowledge Base v2.1.5 | Helpdesk | Wiki WordPress Plugin
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Knowledge Base v2.1.5 WordPress plugin helps you build customer self-service helpdesk in minutes. Create resource of helpful articles and answer popular customer question. Our customers use knowledge base as customer support centers, extensive FAQs, products or service documentations, internal company documentations, wiki and much more.

Knowledge Base v2.1.5 PLUGIN FEATURES

  • Drag & Drop Knowledge Base Posts and Categories Reorder Easily reorder knowledge base posts and categories.
  • Customs Slugs Set custom knowledge base article and category slugs.
  • Breadcrumbs Display breadcrumbs on category and single pages.
  • Live Search

    • Placeholder Set search field placeholder.
    • Hide Button Option to hide search submit button.
    • Placement Select where you want search displayed (main page, category page, single page).
    • Disable Live Search Option to disable live search results.
  • Main Knowledge Base v2.1.5 Page

    • Columns Display categories in 2, 3, or 4 columns.
    • Category Style Display knowledge base categories as boxes or lists.
    • Sidebar Display horizontal sidebar.
    • Page Content Display additional content on main page.
    • Reorder Layout Drag & drop order search, knowledge base content, page content and sidebar on the page.
    • Category Count Display article count in category link.
    • View All Link Display “View All” link for each knowledge base category.
    • View All Count Display knowledge base article count in “View All” link.
    • Category Icons Display knowledge base category icons and set unique icon for each category, chose from 200 icons.
    • Category Font Size Set category title font size.
  • Single Page

    • Meta Display / hide article updated date, category and tags meta info.
    • Comments Enable comments on single page. This feature requires theme support!.
  • Voting

    • Public or Member Only Voting Easily set who can post a vote on your site from the plugin´s settings page.
    • Disable Dislike Button
    • Set Vote Icons Set like and dislike icons.
    • Reset Votes Reset votes for a single knowledge base article or all articles.
  • Widgets

    • Articles Display list of articles, order by date, title and filter by tag or category.
    • Categories Display list of knowledge base categories
  • Article List Shortcode Display list of articles, order by date, title and filter by tag or category. Easy to use shortcode generator.
  • Set Category Link Color
  • Set Article Link Color
  • Responsive Design Fully responsive design and optimized for small screen device such as iPhone, iPad.
  • Documented All our product come bundled with step by step documentation covering installation and setup.
  • Translation Ready All our products are translation ready using Poedit tool with instructions in bundled documentation.
  • Set Link Color Using Color Picker
  • Regular Product Updates Knowledge Base Plugin is kept up to date with the latest WordPress versions View Changelog
  • Customer Support Provided through external support system at with queries answered within 24 hours Mon – Fri. Support covers setup, product features, and bug fixes.


Version 2.1.5 – Apr 19, 2016

  • Fixed custom permalink bug
  • Fixed assets path bug
  • Fixed reorder bug

Version 2.1.0 – Jan 30, 2016

  • Added option for meta info display under page content
  • Added and improved styling options
  • Fixed minor styling bugs

Version 2.0.0 – Jan 20, 2016

  • Added box layout option for main page
  • Added category icon option
  • Added drag & drop reorder for main page layout
  • Added main page content sidebar
  • Added option to display page content for main page
  • Added article list shortcode with shortcode generator
  • Added knowledge base category widget
  • Added options to articles widget
  • Added “View All” category links on main page
  • Added opttion to hide search button
  • Updated vote button tooltip
  • Fixed settings page URL bug

About The Author


Building Awesome WordPress Themes & Plugins PressApps is a team of WordPress enthusiast creating themes and plugins since 2011. All our products and backed up by regular updates and customer support. Customer Support Customer support services is provided up to six months from the purchase date and is provided Monday to Friday during the business week. We aim to answer all support requests daily, most are handled within 48h. Please keep in mind time zone difference as we are European based team. Please note we provide limited support, for full details see terms: Pre-sale Questions Got pre-sale question? Please email us using the contact form on the right side of this page. Love this theme. The theme creator was very responsive to my questions and was able to get up and running with my customisation’s in no time. This is all I need in a theme, 5 stars from me! liaison Great Design. I love that its a plugin, not a WordPress Theme. It feets perfectly into my theme. Easy to use. (Love the category of documents part, the scroll, the votes, the “post formats” flexibility) Really a great work. LuigiLibet Ivan from PressApps went above and beyond to help me customize this plugin the way I needed it for my business. I would recommend this plugin to anyone looking for an excellent, versatile knowledge base for their site that is easy to manage. applicationx It simple, easy, does what it says and just works well. mchevalier Great Plugin to fulfill the needs in a easy yet professional looking way. NanditaB The best ever support experience. dklima Easy to set up ! aureliendebord

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