HelpGuru v1.5.1 - A Self-Service Knowledge Base WordPress Theme


HelpGuru v1.5.1 – A Self-Service Knowledge Base WordPress Theme
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HelpGuru v1.5.1 is a premium Self-Service Support Knowledge Base theme for WordPress

Create a premium Knowledge Base or solution to allow your customers and clients to help themselves, HelpGuru has the features you need, complemented by a clean, functional and responsive design.

Featuring a host of new features, HelpGuru comes packaged with Heroic Knowledge Base, the most powerful Knowledge Base plugin for WordPress.

Using HelpGuru you can:
  • Create a branded Knowledge Base
  • Increase customer loyalty and reduce support time
  • Enable customers to help themselves
  • Reduce support ticket volume and repetitive questions
  • Provide a community based support system and reward valuable contributors
  • Offer 24/7 access to support topics and answers
  • Allow customers to vote on article helpfulness
  • Gain SEO and brand visibility benefits from using online support
  • Benefit from the power and flexibility of a WordPress powered site
Key Features:

From the authors of the #1 Knowledge Base and support themes on ThemeForest comes the brand new standard in self-service knowledge based customer support.

  • Enhanced live customizer support – control colors and text
  • Retina Icon Fonts
  • Translation ready po/mo files included
  • Child theme included and customization ready
  • Heroic support from an Elite Author author
  • Well documented
  • HTML5 and CSS3 support

Need Support?

We provide one to one email support for our customers. Simply sign up on our site to submit your support request: HeroThemes

Update Log

HelpGuru 1.5.1 – June 1 2016

Updated language files to improve compatibility
Fixed display issues in BBPress topic content
Fixed bug where BBPress user profile would 404
Fixed KB attachment name being incorrect
Various bug fixed & improvements

HelpGuru 1.5.0 – January 12 2016

FontAwesome Font Updated to 1.5.0
Fix for incorrectly aligned navigation menu
Updated wpml-config.xml file for better WPML support
Fix for incorrect KB categroy display in IE
Fixed issues with long links breaking layout
Fixed editor issue with Google Fonts not being loaded correctly
Updated language files
Fix for pagination bug on knowledge base categories
Various other small bug fixes and visual improvements
Heroic Knowledge Base Plugin Updated to 2.4.0
- fixes for breadcrumbs
- Subcategory display inconsistency fix
- Added filters for option helpers
- Added filters for option sections
- Added filter and action hook for options
- fix for titles in Knowledge Base archive
- New metabox for article stats - views, feedback, attachments
- Added filters to stop custom content (stop_ht_knowledge_base_custom_content)
- Fix for WP REST API
- Fix for 404 error when previewing a published article
- Fix for sub category depth display
- Fix for custom article ordering when order previously set to descending
- Fix for category permalink prefixed with blog slug
- Fix for sort by article views
- Fix for comment template, disqus compatibility
- Reordered admin menu
- Change voting to post request and removed link
- Fixed article count of sub-subcategories
- Fixed issue with category icon when creating new category

About The Author


Super-Powered Themes, Amazing Support. Beautiful WordPress themes backed by one to one support. Trusted by over 16,000 customers, our themes are perfect for novices & developers. Visit HeroThemes Featured Themes Theme Support We provide one to one email support for our customers. Simply sign up on our site to submit your support request: HeroThemes Support Stay Up To Date

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